Ticket closed

You closed a ticket. This is the first response I received from your company . Never got a reply from original request. I cannot fill the unit because it leaks out slotted hole in bottom of tank. Please respond
  • You closed my ticket . Your response to me never got to my in box it went to important messages which I missed. My unit leaks right out when I attempt to fill it from the vertical slots on bottom of tank. Am I missing something ?
  • I never got your response on my original request. My tank leaks out of bottom through the round vertical slots when trying to fill can’t fill tank because of the leak. Am l missing something that would block that hole?
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